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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaron Doely

August 1, 2024

5  out of  5
rating by Aaron Doely
"Amazing customer service very responsive and attentive. 10 out of 10!!!! 😁😁😁"
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Lexus Zeigler

August 1, 2024

5  out of  5
rating by Lexus Zeigler
"Great customer service! They handled every question and concern care and kindness! Couldn’t recommend them enough!"
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Dashon Webster

July 19, 2024

5  out of  5
rating by Dashon Webster
"Very helpful and polite! Biggest of all.... She helped me save money 💰"
We responded:
"We appreciate you, Dashon! "
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Deborah Anderson

March 1, 2024

5  out of  5
rating by Deborah Anderson
"Sarah and her team are knowledgeable and friendly. We sure appreciated their help."
We responded:
"Thank you for your kind words, Deborah! It was great sitting down with you!"
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Regina Gesare

February 16, 2024

5  out of  5
rating by Regina Gesare
"They offer great customers services . This was my first insurance company and I have never regretted having them."
We responded:
"Regina, thank you so much for your kind review and for your business. We are so happy to help you with your insurance needs!"
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Amy Honmyhr

December 12, 2023

5  out of  5
rating by Amy Honmyhr
"Sarah and her staff are all amazing to Work with. 👏"
We responded:
"Amy, thank you so much for your review! I’m so lucky to work with the best team ever!"
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Juan E. Abrahante

December 8, 2023

5  out of  5
rating by Juan E. Abrahante
"I recently found myself “shopping” for a new insurance condo-auto policy due to increasing premium prices (no violations or accidents, I was told it was due to inflation). I contacted the StateFarm agency of Sarah DeBruin. Since day one, I was in touch with Karli who provided me with a truly remarkable (and stress-free) experience from start to finish. In addition to the initial communication the quote was outstanding relative to my now former premium (with identical coverage). One of the standout features of this agency ( In particular Karli) was her prompt response time. I was surprised by how quickly they addressed my inquiries and concerns. Karli took the time to explain in simple terms different coverage options as well as providing me with guidance on how to make the insurance company change painless. Five stars well-deserved!"
We responded:
"Juan, we are so happy to be working with you and providing you with great value on your auto insurance! We appreciate the opportunity to earn your 5 star review."
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Malinda Altringer

November 17, 2023

5  out of  5
rating by Malinda Altringer
"Karli was so fantastic! She was able to find an insurance premium that was cheaper than what I was paying and she was very speedy and great with communication. Would recommend Karli to anyone!"
We responded:
"We agree that Karli is fantastic, and are thrilled to get you a better value on your home and auto insurance. We appreciate your business and look forward to working together!"
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Adam Petersen

November 16, 2023

5  out of  5
rating by Adam Petersen
"I recently switched over to State Farm for all of my insurance needs. I was provided exceptional service from Karli Morrison when looking over all of the options and products that were available to me. Everything was clearly explained to me and everything was handled in a timely manner, leaving me at ease and knowing I had made the right decision. Do not hesitate to reach out to Karli for all your insurance questions or needs!"
We responded:
"Thank you for the great review, Adam! We are so happy to have you as a customer and help with all of your insurance needs!"
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Phyllis Schultz

September 7, 2023

5  out of  5
rating by Phyllis Schultz
"Karli was so great! She took the time over several phone calls to walk me through the right home and auto coverage that suited my needs. She answered all of my questions with patience and reassured me that she was there should I have any other needs. This was the easiest quote that I received and without any of the drama I received from other agencies trying to beat each other out on saving me money. The coverage was more important but Karli saved me money too! Thank you Karli!"
We responded:
"Phyllis, we are so happy to have you join our State Farm family! We are thrilled to get you a great value on your home and auto insurance, and look forward to working together for many years to come. Thank you for the fabulous review!"
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Marc Davies

August 26, 2023

5  out of  5
rating by Marc Davies
"We worked with Eric to change our insurance from another company to State Farm. Eric was very attentive to our needs and wanted to make sure the policy fit us with a minimal pressure approach. He also was able to answer questions about specific details within our policy because we came from an insurance group with a less personal touch. In the end, the human-to-human assurance of State Farm has made us feel more comfortable and understanding of our policies. Thank you!"
We responded:
"We really appreciate your business and your great review!"
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Jonathan Balk

August 18, 2023

5  out of  5
rating by Jonathan Balk
"Ms. Aspen Majors assessed our needs and provided quotes for the multiple insurance products we needed very professionally and efficiently, with a very friendly manner. We felt confident to switch to State Farm; the enrollment process with her and then on-line was easy."
We responded:
"Thank you for the fabulous review, Jonathan! I'm so glad Aspen was able to help you with your insurance needs, and we really appreciate your business."
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Ann Holstein

August 15, 2023

5  out of  5
rating by Ann Holstein
"Though I did initially receive more phone calls than I would like, I prefer to have things in writing via email to review later. My experience overall was very good. I appreciated the time that was taken and the transparency while explaining my coverage options. Would completely recommend if you’re looking for new insurance for home and auto."
We responded:
"Thank you, Ann, for your 5 Star review! Our team is nothing if not persistent in getting you the best value for your auto and home insurance! Welcome to Sarah DeBruin State Farm and thank you for your business!"
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Robbie Carroll

July 6, 2023

5  out of  5
rating by Robbie Carroll
"Great service! Awesome team!"
We responded:
"Thank you for the 5 Star Review! I agree, I get to work with an AWESOME team each day!"
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Mr Lund

June 20, 2023

5  out of  5
rating by Mr Lund
"Extremely good service! Great spirit and friendly. Karli really knew her stuff!"
We responded:
"Thank you so much for taking the time to leave a review! We were so happy to help your family with home and auto insurance."
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unwishedcobra Schwab

June 18, 2023

5  out of  5
rating by unwishedcobra Schwab
"Karli is great!!! Very personable and flexible with her time. Would recommend her!!"
We responded:
"Thank you so much for the review! We are glad we were able to help you with all of your insurance needs!"
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Isaac Odim

June 12, 2023

2  out of  5
rating by Isaac Odim
"Had a good experience with Sarah DeBruin's office until I actually needed to file a claim. They denied my claim, and Sarah's team told me because they used the word "should" when referring to the coverage, there was actually no guarantee of coverage. Extremely unethical business practices."
We responded:
"We have appreciated your business over the years, and I understand your frustration. We strive to give the best advise we can when hypothetical claims questions are asked. My office does not make claims decisions, as that is all handled by State Farm's claims department, thus we aren't able to confirm or deny coverage, and each claim is handled based on its unique circumstances. I assure you there was nothing unethical about our answering of your questions, simply an inability to give a definitive answer to your very unique claim question prior to the claim investigation as that is in the hands of the Claims Department. "
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Joshua Smilden

June 12, 2023

5  out of  5
rating by Joshua Smilden
"My wife and I recently started shopping for life insurance. Aspen came to our house, pulled all the different options and answered all of my questions. Very professional and knowledgeable! There was no pressure to go with one policy over another. We were so impressed with Aspen, we moved our entire State Farm portfolio to Sarah’s office!"
We responded:
"Thanks for your 5 Star review, Josh! We were happy to help you navigate your life insurance options, and appreciate your business!"
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Mark Warren

June 8, 2023

5  out of  5
rating by Mark Warren
"Switched all our Insurance needs over to Sarah DeBruin. Aspen set us up, very professional, courteous service. Nice to work with someone in our community."
We responded:
"We really appreciate your 5 Star review, Mark! So glad we could get you a great value on your auto and home insurance!"
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Wes Sandholm

June 8, 2023

5  out of  5
rating by Wes Sandholm
"I went in during a stressful time in life to work on a many different policies. I was originally just trying to consolidate with my spouse and get a lower rate with better service. When I met with Aspen she not only immediately took the time to get to know me and my needs, but made it her goal to assist me in every way even with the most minute details. She provided me a level of customer service that I have rarely seen. Not only did I get what I needed but I got additional services to protect my family on top of that all for less than I was paying elsewhere. I have had many negative experiences in the Insurance industry but this one made me feel like family. I could not possibly recommend Sarah DeBruin and Aspen more and I hope to be with them for a long time."
We responded:
"Wes, thank you for your 5 Star review and your feedback. Our goal is to go above and beyond for each customer, so I'm glad you felt that we did that. We look forward to helping you with your insurance and financial services needs for many years to come!"
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Donovan Ek

June 8, 2023

5  out of  5
rating by Donovan Ek
"Great and friendly staff and saved me more then half on my bill from progressive."
We responded:
"Donovan, thank you so much for your 5 Star review! We are thrilled we were able to save you money on your car insurance and appreciate your business!"
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Cassie Heyman

June 7, 2023

5  out of  5
rating by Cassie Heyman
"It was very nice and wholesome to set up my car insurance policy with an actual human. Though I did face a bit of upselling of increased coverage/additional policies, it was respectful and in the end I appreciated being offered all the various coverage options, amounts, and potential savings I could have. I'm the type of person to see the costs and coverages on paper and have time to consider it, and my agent, Aspen, sent me everything clearly laid out in email without hesitation when I asked! I was honestly quite impressed. The Sate Farm Drive Safe app discount is a cool feature. I'd recommend State Farm based on my experience thus far with setting up a basic liability car coverage policy here."
We responded:
"We are so happy you had a great experience with our office setting up your auto insurance! Thank you for your business and for you very thoughtful 5 Star review. We appreciate you!"
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Dale Robinson

April 14, 2023

5  out of  5
rating by Dale Robinson
"I worked with Selena to review and make some changes to my coverage. VERY PROFESSIONAL and attentive! She even worked through her lunch hour to assist me. Thank you for the terrific service!"
We responded:
"Dale, we so appreciate your business and the opportunity to help you with your home and auto insurance!"
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Rachel Massie

January 5, 2023

5  out of  5
rating by Rachel Massie
"Everyone was very nice and friendly and saved us lots on our auto and renters insurance. Very fast response as well."
We responded:
"Thank you for the great review, Rachel! We are so happy to be helping you with your auto and renters insurance!"
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Mindy Magnuson

December 13, 2022

5  out of  5
rating by Mindy Magnuson
"Fantastic customer service and great insurance"
We responded:
"Mindy, thank you so much for your 5 Star review! We appreciate you!"